Frequently Asked Questions

What does Little Minds Co. sell?

Our collection focuses on digital resources such as printables, journals and activities. Check the individual listing for the exact contents and format. A resource described as digital does not include a printed product.

How do I receive my resource?

Follow the delivery instructions provided for your order. If you have paid but have not received the access details, check your spam folder and email support@littlemindsco.shop with your order number. See Shipping & Delivery.

What if I entered the wrong email address?

Contact support with your order number and the address used at checkout. We may need to verify the purchase before changing access details.

Can I use the files on any device or printer?

Check the format and compatibility information in the listing. You will need software that supports the supplied file type. Printed colours and layout can vary with paper, printer and print settings. Ask us before ordering if you are unsure about compatibility.

Can I share or resell a resource?

Only the permissions stated in the product listing or licence apply. Do not publicly share or resell files or download links. See our Digital Product Licence or contact us about additional permissions.

Which payment methods can I use?

Choose from the options displayed at checkout for your order. Read our Payment Information page for billing questions.

Can I request a refund?

Contact us if an item is not delivered, is faulty, differs from the description or a charge appears incorrect. Read our Refund Policy for digital-content cancellations and other rights.

Are these resources professional treatment?

No. These are educational resources for use with appropriate adult guidance. They do not provide a diagnosis or replace advice or care from an appropriately qualified professional.

How do I contact you?

Email support@littlemindsco.shop. Include your order number for purchase-related questions and avoid sending sensitive child or payment information.